سياسية الاستبدال والاسترجاع

Replacement Policy Belief and confidence in the quality of our products, we provide you with a clear return policy according to the following conditions: Replacement Replacement is available on the same day of receiving the dress only. It is required that the item be in its original condition exactly as it arrived without use or damage. Replacement fees: The customer bears the full shipping costs, which include: Shipping the item from the customer to the store. Shipping the replacement item from the store to the customer. The new order is shipped after the item arrives at the store and its safety is confirmed. Replacement shipping fee is 60 riyals. Jeddah and Mecca customers: Delivery via a courier. The courier waits for the dress to be tried on. If it does not fit, it is returned immediately with only the trip fee paid. If the courier leaves and the return is requested later, the customer bears an additional trip fee. In case of a defect or fault in the product: We bear the full shipping costs. Replacement processing time: 5 days or less until the new order reaches the customer. Contact: Replacement is requested via WhatsApp only. Return Policy There are no final returns. The amount is not refunded under any circumstances.